Scope of Services

1. We provide a comprehensive port agency services for all vessels (de) mobilizing, all tug / barge / vessel combinations (off) loading and any supply vessels (off) loading.

2. Amongst other Logistic Services carried out by our company:
  • Arranging of berthing for all Client vessels, as soon as requested by Client. We will arrange berthing for each tug / barge combination or any Client chartered vessel as per notification of Client. A statement of facts will be prepared after each port call.
  • Arrange entry and subsequent clearance of all vessels including tug / barge combinations.
  • Assist in obtaining all relevant permits for Client vessels.
  • Arrange all relevant port services to ensure that the vessels or tug / barge combinations sail as quickly as possible after mobilization, loading and / or discharging, e.g. water, garbage, pilotage etc.
  • Liaise with Load Out / Supply Base on ETA / ETD of vessels and tug / barge combinations and respective discharge / loading operations.
  • Arrange clearance of all material arriving from abroad and all material going out to the vessels from the load Out / Supply Base.
  • Procure material if requested by Client representatives.
3. Customs Related Tasks:
  • Daily summaries to the customs’ office of all related movements;
  • Compilation of customs documentation import /export / temporary;
  • Customs clearance;
Vessels
We will arrange entry and subsequent outward clearance of all vessels.

Goods / Equipment / Containers
We will arrange clearance of all material arriving from abroad and all materials going out to the vessel from the Load Out / Supply Base.

These clearances include but are not limited to containers, cargo, fresh water, food containers, etc.

4. Crew Change Matters:

R.T. Express (Johor) Sdn Bhd uses the Kuala Lumpur International Airport (KLIA) to fly in crew who require visas to enter Malaysia, such as Indian, Bangladeshi, PRC nationalities etc.

We have Meet-and-Great personnel / services to assits crew on arrival to clear immigration / customs and to apply for transit visas required to join vessels.

For crew that do not require visas to enter Malaysia, we use Changi Airport, Singapore where we provide the same service.

We also engage in the following:
  • Accept / acknowledge crew arrival information
  • Arrange / reservation of transportation and hotel accommodation
  • Preparation of documents required for customs / immigration
  • Meeting / assisting crew on arrival at airport, assisting them, if necessary, with customs / immigration
  • Coordination and filling of all relevant reports and documentation related to the crew change services
  • Transportation to and from heliport, dock, hotel, doctor, dentist and hospitals if applicable
  • Insuring that for the crew that departs is in possession of proper / necessary documentation for both customs and immigration
  • Arrange for medical care (when applicable)
R.T. Express (Johor) Sdn Bhd will report all activities to the Client on a daily basis specifying all activities that have been carried out.

5. Scope of services for waste disposal

The disposal of waste from Client vessels, via the yard to be desired for the following MARPOL categories:

1. Fuel oil residues (sludge)
2. Wash water chemical
3. Sewage
4. Domestic waste

6. Scope of services for Logistics

R.T. Express provides Transport Services as follows:

Road Transport
  • Domestic transport (adhoc and groupage)
  • Consolidation services
  • Courier services
  • Special transports as per request
  • Export / import documentation for above
Air Freight
  • Incoming / Import air freight
  • Outgoing / Export sea freight
  • Export / Import documentation for above
Sea Freight
  • Incoming / Import sea freight
  • Outgoing / Export sea freight

    1. Containerized
    2. Conventional
    3. Part Cargo / Chartering
  • Export / Import documentation for above

7. R.T. Express also provides PORTCALL Services as follows
  • Arrange berthing of all Client Operated Vessels (i.e. Pipelay vessel, Survey vessel, Guard vessel (s), crew boast, tugs and barges) as soon as requested by the Client.R.T. Express (Johor) Sdn Bhd will arrange berthing for any Client chartered vessel as per notification by Client as well as rental of tugs, harbor pilot and linesmen. A statement of facts will also be prepared after each port call.
  • Assist in obtaining all relevant permits for Client vessels.
  • If necessary, arrange all relevant port services to ensure Client operated vessels sail within 2 hours after mobilization, loading and / or discharging, eg. Fuel, water, garbage collection, garbage disposal, harbor and port dues, harbor pilot, light dues, quay dues, vessel traffic changes etc.
  • Provide hire mobile telephones, waste disposal containers and cranes.
  • Assist in obtaining all relevant permits for Client chartered vessels. R.T. Express (Johor) Sdn Bhd will also list all relevant permits and licenses required in order to perform activities on behalf of the Client.
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